Koodligi, Karnataka | September 6, 2026
The Karnataka government has launched the Praja Seva campaign across all 224 taluks to receive and resolve public complaints closer to citizens, with district ministers, legislators and officials assigned to hold regular grievance meetings at taluk, hobli and panchayat levels.
Chief Minister D.K. Shivakumar launched the campaign in Koodligi in Vijayanagara district on Saturday and said district ministers would be required to visit their respective districts twice a month to hear public complaints. Ministers are expected to lead meetings at taluk and hobli levels, while legislators will oversee meetings at panchayat centres.
If elected representatives are unavailable, government officials will be required to visit panchayat centres, hold smaller public meetings and accept complaints, the chief minister said. The campaign is intended to bring government services to citizens’ doorsteps rather than requiring residents to repeatedly approach government offices.
The campaign will cover complaints and applications relating to pensions, land disputes, government benefits, khata transfers, guarantee schemes, and housing and site-related matters. The government also plans to provide free legal assistance to economically weaker and disadvantaged applicants involved in cases before tahsildars, assistant commissioners or deputy commissioners.
Applicants whose requests are rejected are to be informed of the reasons for rejection. Shivakumar said the government would continue to support applicants until their issues were fully resolved, according to the report by Prajavani.
Under the campaign guidelines, district ministers and legislators are expected to conduct Praja Seva meetings at taluk offices every Saturday. Gram One and Karnataka One centres are to be made available at these meetings to digitise applications received from the public.
Complaints resolved at the meeting are to be addressed immediately. Cases that cannot be settled locally must be forwarded for further action. New complaints and older pending complaints are to be recorded and handled separately.
The status of complaints and applications received on Saturday is to be reviewed on the following Wednesday. Tahsildars and taluk panchayat executive officers will review cases from 9 a.m. to 11 a.m., assistant commissioners from 11 a.m. to 1 p.m., and deputy commissioners from 3 p.m. to 5 p.m.
Applicants dissatisfied with the disposal of a complaint may appear in person and present their grievance again. The guidelines also provide for compensatory leave for Group C and Group D employees required to work on the second and fourth Saturdays. Separate orders are expected regarding leave arrangements for Group A and Group B officers.
The chief minister said the success of the campaign would be measured by the number of public problems resolved rather than by the number of people attending meetings or applications received. The launch programme also included video conferences with ministers, legislators and officials participating in similar events in Tumakuru, Dharwad, Hassan, Kalaburagi, Davanagere and Mysuru districts.
