Delhi’s water supply network is set for technology-based monitoring after the Delhi Jal Board inaugurated an Intelligent Command & Control Centre and deployed a GPS-linked emergency response vehicle to track leaks, complaints and repair work. The system is intended to reduce water wastage, speed up maintenance and improve the tracking of disruptions faced by residents.
Delhi water minister Parvesh Verma inaugurated the centre and flagged off the emergency response vehicle at JWIL Infra Limited’s office on Shivaji Marg. The command centre will bring water network monitoring, consumer complaints, maintenance activity and field teams onto a single digital platform.
According to the information released about the system, officials will be able to identify problem areas, track repair teams and monitor the status of complaints from one location. This is expected to improve coordination when a pipeline develops a leak or when a locality experiences a disruption in water supply.
The platform will also help officials identify areas with low water pressure and anticipate possible pipeline bursts. The stated objective is to allow some problems to be addressed before they develop into larger failures affecting water supply or causing greater water loss.
The emergency response vehicle is equipped with high-capacity water pumps, a generator and essential repair equipment, according to a senior official cited in the report. This equipment will allow repair teams to begin work without waiting for supplies to be arranged or relying on electricity being available at the site.
The vehicle will remain connected to the command centre through GPS. Officials will therefore be able to track its location and coordinate its deployment during major pipeline emergencies. The arrangement is designed to reduce delays between the reporting of a problem and the arrival of the equipment needed for repairs.
The project is being executed by JWIL under the Delhi Jal Board’s Chandrawal Water Supply Project. The areas covered by the project together account for around 10% of Delhi’s population and geographical area. The project’s technology and field-response components are consequently being introduced in a defined part of the city rather than across the entire water network at this stage.
For residents, the immediate stated benefits are faster responses to leaks and disruptions, reduced water loss and better visibility over complaints. The system is also intended to make action taken by officials trackable, including the progress of field teams and the handling of reported problems.
Verma said the focus was on reducing water wastage, speeding up repairs and making officials more accountable. He also said complaints should be addressed quickly and that the action taken on them should be capable of being tracked through the system.
