Mumbai | September 9, 2026
Mumbai’s civic hospitals will move away from manual patient registration by April 1, 2027, as the municipal health administration begins a digital upgrade aimed at reducing crowding and improving coordination across its public healthcare network.
Additional Municipal Commissioner (Health) Prajakta Verma Lavangare announced the roadmap, which includes making Hospital Management Information Systems (HMIS) functional across all civic hospitals, improving facilities and expanding medical services closer to residential neighbourhoods.
“Among the key proposals is the complete shift away from manual patient registration along with ensuring that HMIS is functional across all civic hospitals,” Lavangare said. “The system is expected to help streamline patient-related processes and improve coordination and access to hospital data. We are trying to achieve this goal by April 1 next year when we completely get rid of the manual system.”
The proposed shift is intended to make patient-related processes more efficient at municipal hospitals. The civic administration has also identified healthcare delivery closer to homes as a priority, with plans to strengthen peripheral hospitals and improve services at those facilities.
The administration said renovation and expansion projects at peripheral hospitals would be expedited. The stated aim is to reduce pressure on major tertiary civic hospitals by allowing residents to access essential medical services at facilities closer to their neighbourhoods. The announcement did not specify the hospitals covered, the project-wise timelines or the expected cost of the proposed upgrades.
Birth and death certificate services are also part of the digital systems roadmap. The civic body is considering granting registrar-level powers to hospital deans, which would allow birth certificates to be issued directly at the hospital where a child is born. The proposal is intended to help meet the three-day issuance deadline for birth certificates.
An SMS alert system is additionally being considered to keep citizens informed about the status of certificate-related requests. The announcement did not provide details on when this alert service would be introduced or how residents would enrol for it.
Other priorities include preparing a plan to establish component blood banks and digitising the Central Procurement Department and its processes. The civic administration said the focus would be on systems that directly affect patient care while improving efficiency and accountability across the healthcare network.
The next stated milestone is April 1, 2027, when the municipal health administration plans to eliminate manual patient registration across its civic hospitals. Further details on hospital-wise HMIS readiness, peripheral facility upgrades, component blood banks and the digital procurement system were not provided in the announcement.
