Hyderabad’s Panjagutta police station is set to become India’s first AI-powered police station, with a pilot project planned for launch in the first week of December to support complaint registration, investigations and charge-sheet preparation.
The initiative is being undertaken on the directions of Telangana Director General of Police C.V. Anand. Hyderabad Police Commissioner V.C. Sajjanar reviewed preparations during a surprise inspection of the station on Wednesday, where he interacted with complainants, examined their grievances and assessed the performance of police personnel.
“From complaint registration to charge-sheet preparation, Artificial Intelligence will transform policing. A landmark step towards smarter, faster and more citizen-centric policing,” Sajjanar said.
The proposed system will include an AI-enabled Setu kiosk through which complainants can submit grievances in about 10 languages. The system will translate complaints into the local language and forward them to the relevant authorities, according to the report.
AI tools are also planned to support several internal policing functions, including First Information Report registration, case diary maintenance, investigation reports and charge-sheet preparation. The system is intended to connect the initial recording of a complaint with subsequent documentation in a case, although the supplied report does not specify the technology provider, procurement process or safeguards for handling personal data.
During the inspection, Sajjanar was accompanied by Assistant Commissioner of Police Muralikrishna and Panjagutta police inspector Jahangir. He examined the AI-based systems being developed at the station and reviewed how the technology would be integrated into the station’s operations.
The pilot will also use data relating to traffic congestion, hostels, commercial establishments and crime patterns in Panjagutta. Police said this analysis would help strengthen policing strategies, optimise the deployment of Blue Colts and improve patrolling efficiency. Blue Colts are police patrol units used in Hyderabad for local response and surveillance.
The proposed deployment places the police station at the intersection of citizen-facing services and operational data. Complaint translation could reduce language barriers at the point of registration, while the planned use of area-level information is intended to help police allocate patrol resources. The report does not provide details on how residents will be informed about the system or how complaints requiring immediate intervention will be handled.
Police personnel will receive special training to use the technology. The Panjagutta project is being treated as a pilot, and the model will be considered for implementation across Telangana based on its performance. The next stated milestone is the planned launch of the pilot in the first week of December.
