Punjagutta Police Station in Hyderabad is being transformed into what Telangana police describe as the country’s first artificial intelligence-powered police station, with the pilot expected to be launched in the first week of December by Telangana Director General of Police CV Anand.
The project will integrate AI into multiple stages of police functioning, including receiving complaints, registering first information reports, preparing case diaries, compiling investigation reports and drafting charge sheets. The initiative is intended to place technology across the station’s operational workflow rather than limit it to a single public-facing service.
Hyderabad City Police Commissioner VC Sajjanar reviewed the arrangements during a surprise inspection of the station on Wednesday. He examined the duties and functioning of police personnel and interacted with complainants to understand their grievances, according to a report by Telangana Today.
A Sethu kiosk has already been installed at the station’s reception. The kiosk allows complainants to submit grievances in nearly 10 languages. The AI system translates the complaints into the local language and forwards them to the concerned officials within seconds, the report said.
The police station’s proposed technology system will also analyse information related to traffic congestion, hostels, commercial establishments and crime patterns within the Punjagutta police station limits. Police officials said the data would support the deployment of Blue Colts and help strengthen patrolling operations in the area.
The plan places a technology layer over functions that depend on the accurate recording, translation and routing of citizen complaints. The stated objective is to reduce the time taken to move information from the reception desk to the relevant officials, while also using area-level data to guide field deployment. The supplied report does not specify the AI platform, vendor, cost, data protection arrangements or the performance indicators that will be used to assess the pilot.
Sajjanar said police personnel were being given special training to use the new technology. The system will first be evaluated after implementation at Punjagutta before any decision is taken on extending the AI-based policing model to police stations across Telangana.
The pilot’s launch in the first week of December and its subsequent performance evaluation are the next stated milestones for the project.
