Mumbai’s public transportation system, BEST, experienced significant disruptions on Bhai Dooj due to a strike by employees over the delay in Diwali bonus payments. The protest, which primarily impacted the Magathane depot, led to a complete shutdown of bus services from the depot and affected operations at several other depots across the city.
Traditionally, BEST employees have received Diwali bonuses since 1970-71. However, the non-payment of bonuses this year has led to widespread discontent among the workforce. Shashank Rao, General Secretary of the BEST Workers Union, has demanded an inquiry into the delay and accountability for the situation. The lack of support from other employee organizations has further exacerbated the situation. Many BEST employees, already facing financial hardships, were left disappointed and frustrated by the delay in bonus payments. While the strike caused significant inconvenience to commuters, some have expressed concerns about the timing of the protest, particularly during a major festival like Bhai Dooj.
A Borivali resident, pointed out that BEST is a crucial lifeline for many Mumbaikars and that a sudden strike can disrupt the lives of thousands of people. BEST officials have acknowledged the impact of the strike on bus services, particularly at the Magathane depot. However, they have assured commuters that efforts are being made to restore normal operations as soon as possible. The incident highlights the importance of timely payment of employee benefits and the impact of labor disputes on public transportation services. As a critical public service, BEST plays a vital role in the functioning of Mumbai city, and any disruption can have far-reaching consequences for commuters.
