BENGALURU | SEPTEMBER 6, 2026 — The Karnataka Lokayukta has registered a suo motu complaint over an alleged delay in providing medical assistance to a passenger who suffered a seizure at the Shivajinagar bus stand, and directed the Bangalore Metropolitan Transport Corporation (BMTC) to examine emergency facilities at all its bus stands.
The complaint has been filed against the Assistant Traffic Manager of the Shivajinagar bus stand. The Lokayukta has also directed the BMTC managing director to review the availability of medical and emergency facilities across the transport corporation’s bus terminals and take appropriate action.
According to a statement issued by the Lokayukta, the passenger was travelling from Ramamurthy Nagar to Shivajinagar when he suffered a seizure after the bus reached the terminal. BMTC staff allegedly took more than 30 minutes to transport him to a healthcare facility.
The incident occurred despite Bowring and Lady Curzon Hospital and the Commercial Street police station being located near the bus stand, the statement said. No Hoysala vehicle or ambulance was immediately available to assist the passenger, according to the Lokayukta’s account.
A call was subsequently made to the emergency number 112. Police personnel reached the bus stand and took charge of the passenger, the statement said. The Lokayukta said the incident raised concerns about the lack of adequate medical and emergency facilities at BMTC bus stands.
The direction places the focus on the emergency-response arrangements available at BMTC terminals, including the ability of staff to secure prompt medical assistance when passengers fall ill or suffer injuries. The order applies to the review of facilities across BMTC bus stands rather than only the Shivajinagar terminal.
The Lokayukta’s action follows the reported incident at Shivajinagar and includes an examination by the BMTC managing director. Further action will depend on the corporation’s review and the response to the suo motu complaint.
