The Delhi Jal Board has launched a technology-based water monitoring system designed to detect pipeline leaks faster, coordinate repairs and track consumer complaints across parts of the capital. The Intelligent Command & Control Centre, or IC³, was inaugurated by Delhi water minister Parvesh Verma at JWIL Infra Limited’s office on Shivaji Marg on Wednesday, alongside the launch of a GPS-linked emergency response vehicle.
The command centre will bring water network monitoring, consumer complaints, maintenance work and field teams onto a single digital platform. Officials will be able to identify problem areas, monitor repair teams and track the status of complaints as work progresses.
The system is intended to help the Delhi Jal Board respond more quickly when pipelines leak or water supply is disrupted. It will also allow officials to identify areas experiencing low water pressure and anticipate possible pipeline bursts, according to the report. The stated objective is to reduce the quantity of water lost before a fault is attended to and limit the duration of supply interruptions for residents.
The emergency response vehicle is equipped with high-capacity water pumps, a generator and essential repair equipment. A senior official said this would allow field teams to begin work without waiting for equipment to be arranged or relying on electricity at the repair site. The vehicle will remain connected to the command centre through GPS, allowing officials to monitor its location and coordinate deployment during emergencies.
The project is being executed by JWIL under the Delhi Jal Board’s Chandrawal Water Supply Project. The areas covered by the project together account for around 10% of Delhi’s population and geographical area. The report did not specify the number of complaints or leaks expected to be handled through the new system, nor did it provide a public timeline for extending the platform across the rest of the city.
Verma said the system’s focus was on reducing water wastage, speeding up repairs and making officials more accountable. He added that complaints should be addressed quickly and that the action taken should be trackable. The command centre and emergency vehicle will now form part of the board’s response system for supply disruptions and pipeline-related emergencies.
