Telangana Southern Power Distribution Company Limited (TGSPDCL) has ordered a series of network upgrades and monitoring measures to improve power supply reliability, strengthen transformer safety and speed up consumer complaint resolution across its jurisdiction. The directions were issued by CMD Jitesh V. Patil during a monthly review meeting of the utility’s operation circles held through video conference from the Cybercity Circle Superintending Engineer’s Office in Hyderabad on Wednesday.
Patil instructed officials to complete Distribution Transformer (DTR)-feeder mapping by accurately linking every DTR to its respective feeder and connecting consumer services to the corresponding transformer structure. The exercise is intended to give the utility a clearer view of how local connections are arranged across the distribution network.
Officials were also directed to analyse the root causes of Power Transformer failures and complete preventive measures by the end of December. The CMD warned that strict action would be taken from January 1, 2027, against personnel responsible for failures caused by negligence.
Farmer safety was a specific focus of the instructions for rural areas. TGSPDCL officials have been asked to install AB switches at DTRs supplying domestic power in every village and complete the work by December 31, 2026. The utility was also directed to ensure timely payment of transportation compensation to farmers when failed DTRs are shifted to repair centres.
To address overloaded sections of the distribution system, officials must identify 33 kV feeders carrying loads above 300 amps and take up capacity enhancement works. Feeder bifurcation and back-feeding arrangements in overloaded areas are also to be expedited. These measures are intended to improve the network’s ability to handle rising electricity demand and limit the impact of local failures.
Patil asked officials to examine technology-based solutions, including Battery Energy Storage Systems and capacitor banks, to address increasing demand and improve network performance. The CMD also directed the development of artificial intelligence-based systems that can identify multiple interruption complaints originating from the same DTR. An AI voice bot has been proposed to provide consumers with automatic updates on repair progress.
The review also covered field maintenance and materials management. Officials were instructed to maintain quality standards for power lines, poles, connections and transformers. All stores must install digital display systems by November 30, 2026, to make information on material stocks more transparent and readily accessible.
The CMD further called for effective implementation of the ‘Walk the Line’ programme and speedy completion of pending works. The performance of all operation circles and divisions will be reviewed again on November 20, while employees were directed to maintain discipline, accountability and transparency in carrying out their responsibilities.
