Mumbai’s Chhatrapati Shivaji Maharaj International Airport is taking a heartwarming step to enhance the travel experience for its passengers. The airport has reintroduced its beloved “Pawful” initiative, bringing therapy dogs to Terminal 2. From Friday to Sunday, between 3 PM and 11 PM, travelers can interact with these adorable and gentle creatures. The canine lineup includes a variety of breeds, such as Golden Retrievers, Maltese, Huskies, Shih Tzus, Lhasa Apsos, and Labradors.
The primary goal of the “Pawful” initiative is to alleviate the stress and anxiety often associated with air travel. Studies have shown that interacting with animals can have a calming effect on people, reducing stress hormones and promoting relaxation. By providing an opportunity to interact with therapy dogs, the airport aims to create a more soothing and enjoyable atmosphere for passengers. The therapy dogs, specially trained to interact with people, offer comfort and companionship. Their gentle nature and playful demeanor can help passengers unwind and de-stress, making their travel experience more pleasant. Whether it’s a quick pat on the head or a few minutes of petting, these furry friends can provide a much-needed respite from the hustle and bustle of the airport.
This initiative aligns with the airport’s commitment to providing exceptional passenger experiences. By introducing innovative services like the “Pawful” program, the airport is setting new standards for passenger comfort and satisfaction. As air travel continues to evolve, such initiatives not only enhance the passenger experience but also contribute to a more humane and compassionate approach to travel. The “Pawful” initiative is a testament to the airport’s understanding of the emotional needs of travelers. By incorporating animal therapy into the airport environment, the airport is creating a more welcoming and positive atmosphere. As more airports around the world adopt similar initiatives, it is clear that the future of air travel is not just about efficiency and convenience, but also about prioritizing passenger well-being.