Delhi Metro has extended its real-time coach occupancy display facility to the Pink Line, allowing passengers to check crowding levels across all six coaches before boarding trains between Majlis Park and Shiv Vihar or Maujpur-Babarpur.
The Delhi Metro Rail Corporation introduced the facility on Friday through Passenger Information Display System screens installed on station platforms. The screens show the approximate occupancy of coaches numbered C1 to C6 shortly before a train arrives, enabling commuters to move towards relatively less crowded sections of the platform.
The facility was earlier available on the Magenta Line, or Line 8, where it has been operational since 2022. According to Anuj Dayal, Principal Executive Director, Corporate Communications at DMRC, the system uses load sensors installed in the coaches to measure their current weight and compare it with the empty weight of each coach. The resulting data is used to calculate an approximate passenger occupancy percentage.
The information is intended to help passengers make a boarding decision before the train reaches the platform. During morning and evening peak periods, commuters can use the display to identify coaches with comparatively more space instead of entering an overcrowded compartment or moving through the train after boarding.
DMRC said the system could also support a more even distribution of passengers across the six coaches. At present, crowding can vary between sections of the same train, particularly when passengers concentrate around locations that are more convenient for station exits or interchange routes. The occupancy display provides information about that variation before boarding, although the displayed figures are approximate rather than a direct passenger count.
Implementing the system on the Pink Line involved data-interlinking challenges because the corridor operates as a circular route, according to DMRC. The line connects Majlis Park with Shiv Vihar and the Maujpur-Babarpur section, making the flow of train and coach information different from that of a simpler point-to-point corridor.
The extension forms part of DMRC’s effort to upgrade passenger information systems across its network. Dayal said the corporation remained committed to introducing technology-driven solutions to make metro travel more convenient, comfortable and efficient. DMRC described the Pink Line rollout as another step towards providing a more uniform passenger information experience across major corridors.
