The Brihanmumbai Municipal Corporation (BMC) has announced an ambitious initiative to address the perennial issue of potholes across Mumbai. In a significant move, the BMC has committed to filling potholes within 24 hours of receiving complaints, leveraging advanced mastic cooker machines distributed across the city’s wards. This initiative is expected to enhance road safety and improve commuting conditions, particularly during the monsoon season.
As part of this comprehensive plan, 72 mastic cooker machines have been deployed, with three machines allocated to each ward. These machines, equipped with GPS tracking, will facilitate real-time monitoring of material availability and operational status. This technological integration ensures prompt response and efficient management of pothole repairs.
During a recent review meeting, a senior BMC official instructed relevant departments to meticulously plan the logistics of mastic asphalt transportation to ensure timely pothole repairs. Emphasis was placed on filling potholes in a square shape for greater durability and effectiveness. The official reiterated the importance of adhering to the 24-hour repair window to mitigate traffic disruptions and enhance road safety.
The deployment strategy for the mastic cooker machines is tailored to the road width, with two machines designated for roads wider than 9 meters and one machine for narrower roads. This targeted approach aims to maximise the efficiency of the repair process, ensuring that both major and minor roads receive adequate attention.
In addition to the machinery, a dedicated dashboard will be created to monitor the operational status and material availability of the mastic cooker machines. This system will provide real-time data, enabling the BMC to ensure that all equipment is in optimal working condition and available for use as needed.
Contractors have been directed to maintain a consistent supply of mastic asphalt to support the continuous repair efforts. The BMC has also stressed the importance of inter-departmental coordination to facilitate the smooth execution of the repair process. In situations where additional resources are required, mastic asphalt can be shared between wards to meet the demand.
The BMC has streamlined the complaint registration process, making it accessible through multiple channels. Citizens can report potholes by calling the helpline number 1916, as well as through social media platforms, a WhatsApp chatbot, a dedicated mobile app, and direct contact with junior engineers. The BMC aims to resolve all registered complaints and complete the necessary repairs within the stipulated 24-hour timeframe.
This initiative represents a significant step forward in Mumbai’s infrastructure management, demonstrating the BMC’s commitment to leveraging technology and efficient planning to address urban challenges. By prioritising rapid pothole repairs, the BMC aims to enhance the daily commuting experience for Mumbai’s residents and ensure safer, smoother roads across the city.
