Residents of Ajnara Homes in Greater Noida West protested on Sunday after alleging that the society management had restricted the entry of domestic workers, delivery personnel, electricians, carpenters and other service providers. The demonstration at the main gate also brought renewed attention to complaints about drinking water, lift breakdowns, waste collection and maintenance services.
According to a report by Navbharat Times – Noida, the protest took place in the Bisrakh police station area of Greater Noida. Residents gathered at the society’s main entrance at around 6 pm after learning that security guards were stopping maids, online delivery workers and mechanics at the gate and making them wait for extended periods.
The protest led to the main gates being closed and caused long queues of vehicles inside and around the housing complex. Residents raised slogans against the builder management and questioned the maintenance arrangements. The demonstration reportedly continued for several hours, increasing tension between residents and the management.
Residents alleged that restrictions had been imposed not only on visitors and delivery workers but also on people providing essential household services. They said the measures had disrupted daily life for families living in the high-rise development, where access to domestic help and repair workers is a routine requirement.
The dispute is also linked to wider complaints about basic services. Residents said that the society had lacked clean drinking water, reliable lift operations and regular maintenance for the past two to three months. They alleged that water tanks were not being cleaned on time, lifts were frequently stopping between floors and children and elderly residents had recently been trapped inside them. Waste collection, they added, had also become irregular.
Some flat owners had reportedly stopped paying maintenance charges because of these problems. Residents alleged that the management was responding by restricting essential services and the entry of people working in the homes. Their question was whether maintenance charges should continue to be paid when basic facilities were not being provided, and whether access to necessary services could be used as pressure during the dispute.
After the protest and the prolonged stand-off, the management reportedly changed its position and efforts were made to restore entry for workers. The report does not include an independent statement from the management explaining the restrictions, the service complaints or the decision to alter its position.
The episode reflects a recurring governance problem in large housing societies, where residents depend on private maintenance teams for water systems, lifts, waste collection, security and access control. Disputes over these services can quickly affect not only contractual payments but also the movement of workers and the everyday functioning of an entire residential complex.
Residents are now seeking the removal of the existing maintenance team and want responsibility for operations to be handed over to the Apartment Owners’ Association. They have also demanded strict legal action by the Greater Noida authority against the builder. The next steps will depend on whether the management, the residents’ association and the authority formally act on these demands.
