Kolkata Metro services on the North-South corridor were disrupted for around an hour on Monday evening after a technical glitch at Mahanayak Uttam Kumar station in Tollygunge, affecting travel during the heavy Maha Ashtami rush to Durga Puja pandals across the city.
The problem occurred at about 5.31 p.m., officials said. Following the disruption, truncated services were operated in both directions between Maidan and Dakshineswar stations on the Blue Line.
The North-South corridor is one of Kolkata’s principal Metro routes, connecting Dakshineswar in the north with areas including Tollygunge in the south. The disruption came during an evening period when large numbers of people were using the system to reach Puja venues, according to the report.
Officials said the technical issue was resolved and services were restored along the entire stretch of the Blue Line at 6.23 p.m. The restoration brought the full corridor back into operation after the temporary service arrangement between Maidan and Dakshineswar.
The incident occurred during Maha Ashtami, one of the busiest days of Kolkata’s Durga Puja season. The festival brings large crowds to pandals across the city, increasing dependence on public transport and making Metro connectivity particularly important for movement between neighbourhoods and major interchange points.
The disruption was concentrated around the Mahanayak Uttam Kumar station area, where the technical problem was reported. The officials cited in the report did not provide further details about the nature of the glitch or indicate whether any equipment replacement or additional maintenance would be required.
During the interruption, the operation of truncated services meant that trains did not run along the full North-South corridor. The available information does not specify the number of trains affected, the size of the passenger backlog, or whether any additional crowd-management measures were deployed at stations.
Kolkata Metro officials confirmed that the technical problem had been addressed and that normal services resumed across the Blue Line at 6.23 p.m. No further disruption was reported in the supplied account.
