Kolkata Metro’s mobile application, ‘Metro Ride Kolkata,’ has reached a significant milestone with over 4.46 lakh downloads by Android users and 1,400 downloads by iOS users as of April 6, marking a notable achievement for the city’s public transportation system.
The app, developed by the Centre for Railway Information Systems (CRIS), has rapidly gained popularity since its launch, offering commuters convenient access to smart card recharges and QR code-based ticket bookings for metro rides. Launched on March 5, 2022, for Android users and subsequently on March 22, 2024, for iOS users, ‘Metro Ride Kolkata’ has emerged as an indispensable tool for metro passengers seeking hassle-free travel experiences. The steady rise in downloads reflects the app’s growing acceptance and utility among commuters, highlighting its effectiveness in meeting the evolving needs of modern urban travelers. According to a Kolkata Metro official, the surge in app downloads underscores the app’s acceptability and popularity among metro users, reaffirming its status as a preferred choice for digital ticketing and payment solutions. With over 4.46 lakh downloads on the Google Play Store and 1,400 downloads on the Apple Store, the app has established itself as a reliable companion for commuters navigating the city’s metro network.
The success of ‘Metro Ride Kolkata’ underscores the growing significance of digital platforms in enhancing urban mobility and improving passenger experiences. By leveraging technology to streamline ticketing processes and provide real-time travel information, Kolkata Metro has demonstrated its commitment to modernising public transportation infrastructure and catering to the evolving needs of commuters in the digital age. Looking ahead, continued efforts to enhance the app’s functionality, user interface, and accessibility will be crucial in sustaining its momentum and further expanding its user base. As Kolkata Metro continues to prioritise innovation and customer-centric solutions, initiatives like ‘Metro Ride Kolkata’ are poised to play a pivotal role in shaping the future of urban transportation in the city.
