Indian Railways Tightens Tatkal Booking Process with OTP
Indian Railways has announced that starting July 1, 2025, all Tatkal ticket bookings through the IRCTC website and mobile application will require mandatory Aadhaar authentication. This initiative aims to ensure that the benefits of the Tatkal scheme reach genuine passengers and prevent fraudulent activities.
Key Changes in Tatkal Booking Process:
Aadhaar Authentication Mandatory from July 1, 2025: All users must link their IRCTC accounts with Aadhaar and complete the verification process before accessing Tatkal services.
OTP Verification from July 15, 2025: An additional layer of security will be introduced, requiring users to authenticate their bookings with an Aadhaar-linked One-Time Password (OTP).
Exclusive Use of IRCTC Platform for Tatkal Bookings: Tickets under the Tatkal scheme will be available solely through the official IRCTC website or mobile application, eliminating third-party platforms.
Restrictions on Ticketing Agents:
To provide fair access to individual passengers during peak booking hours, the ministry has imposed new restrictions on authorised railway ticketing agents:
Booking Window Restrictions: Agents will be prohibited from booking Tatkal tickets during the first 30 minutes of the booking window.
For AC Classes: 10:00 AM to 10:30 AM
For Non-AC Classes: 11:00 AM to 11:30 AM
Implementation & System Updates:
The Centre for Railway Information Systems (CRIS) and IRCTC have been directed to carry out the required system-level modifications and notify all zonal railways accordingly. Passengers are advised to ensure their IRCTC accounts are linked with Aadhaar and to stay informed about the upcoming changes to avoid any inconvenience.
These measures are part of Indian Railways’ ongoing efforts to modernise its ticketing system, enhance passenger experience, and promote a fair and transparent booking process.
