Indian Railways has introduced a significant upgrade to its ticketing system by allowing passengers to change the name on confirmed railway tickets booked through the IRCTC platform.
This new facility is a welcome relief for millions of travellers who often face challenges due to incorrect names or last-minute changes in travel plans. The process has been designed to be simple, efficient, and user-friendly, helping passengers avoid the hassle of visiting reservation counters and standing in long queues.Rail travel in India is more than just transportation—it is a vital part of the nation’s social and cultural fabric. However, errors in ticket booking, particularly with passenger names, have been a recurring issue. With this latest update, IRCTC has streamlined the procedure, allowing ticket holders to correct or update passenger names with ease.
This name change facility is especially useful for travellers who accidentally enter the wrong name during booking or wish to transfer their ticket to a family member or close acquaintance. It is important to note that the option to change the name can be used only once per ticket, encouraging passengers to use it carefully.To change the passenger name online, users must log in to their IRCTC account and select the “Change Boarding Point and Passenger Name Request” option from the dashboard. They need to download the form, fill it out accurately with the correct information, and upload it back to the IRCTC platform. Once the request is submitted, it will be processed promptly by the authorities.
For those preferring an offline approach, the name change can be done by visiting the nearest railway reservation counter at least 24 hours before the train’s departure. Passengers must carry a printed copy of the ticket along with original and photocopied ID proofs of both the original passenger and the new passenger. The railway staff will assist in updating the ticket accordingly.This development reflects Indian Railways’ ongoing commitment to improving passenger convenience through digital innovation. By enabling quick and hassle-free corrections, the railways are enhancing the overall travel experience for millions across the country.
With millions relying on Indian Railways daily, such user-friendly changes are a step towards a more inclusive, efficient, and responsive ticketing system. This initiative aligns with broader goals of modernisation and digitisation within the railways, ensuring that passengers’ needs remain at the centre of service delivery.
As Indian Railways continues to expand and modernise, facilities like these underscore its efforts to create a seamless and accessible travel environment for all passengers, contributing to a more sustainable and equitable transportation network in the country.
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