Amazon has unveiled a ₹2,000 crore investment plan in 2025 to enhance its logistics and delivery network across India, targeting operations expansion, eco-friendly infrastructure, and staff welfare advancements. The initiative will facilitate the launch of new fulfilment centres and sortation hubs, along with upgrades to existing facilities, to improve processing throughput and accelerate fulfilment speeds.
This modernization drive is designed to serve every serviceable postal PIN code, leveraging electric cooling, energy-efficient lighting, and disability-accessible design to reduce carbon impact—aligning with India’s urban sustainability goals. Amazon emphasised that its expanded logistics footprint will feature greener buildings and upgraded cooling systems. These enhancements are intended to lower energy consumption and support broader zero‑net‑carbon agendas. Moreover, additional rest zones and safety upgrades reflect a commitment to equitable working conditions and gender‑neutral amenities across the network .
Crucial to the investment are safety and efficiency improvements for delivery partners. Amazon will deploy speed‑alert technology and real‑time route assessment tools to distribute workload evenly and enhance road safety. The addition of photo and video item verification aims to streamline delivery workflows while reducing stress on associates. The company also plans to roll out 100 Ashray rest centres by year‑end, providing seating, drinking water, washrooms, charging outlets and first‑aid amenities to delivery associates, marking a significant expansion from its current eight centres . These centres exemplify gender‑neutral, safe public spaces that promote well-being and respect.
Health and financial support initiatives such as free medical camps for over 80,000 delivery workers and the Samridhi financial-literacy programme are critical pillars of Amazon’s employee‑centric blueprint . These services address deeper systemic equity issues in India’s gig economy. By reinforcing operational infrastructure and safety protocols, this investment positions Amazon to compete fiercely in India’s quick‑commerce market, where players like Zepto, Zomato and Swiggy are expanding rapidly. The added efficiency may facilitate same‑ or next‑day delivery in tier‑2 and tier‑3 cities, reinforcing seamless consumer experiences.
Amazon’s broader strategy includes aligning logistics upgrades with national sustainability ambitions. By using energy‑efficient warehousing and optimizing delivery routes, the company supports reduced carbon emissions and greater environmental resilience in urban spaces. Enhancing the delivery network also has economic ripple effects—creating jobs in operations, maintenance and logistics across regions. Upgraded facilities near highways and rail connections, such as the new Madhya Pradesh centre (IDX2), demonstrate how infrastructure investment fosters regional development. Crucially, the initiative places equity centre‑stage by standardising accessible design and rest provisions for all associate demographics—reinforcing gender‑neutral and inclusive corporate practices.
It also signals a shift toward more humane gig‑economy frameworks, where worker dignity is baked into structural investments. Amazon’s 2025 expansion thus represents more than just scale—it’s a combined push for greener, safer, and more equitable logistics infrastructure. By interweaving climate consciousness, delivery excellence, and worker welfare, the investment reflects a holistic approach to sustainable urban and regional development in India. The move invites scrutiny on execution: delivering on ambitious climate and welfare goals demands rigorous accountability. Yet, if implemented with integrity, this ₹2,000 crore investment could ignite a transformative model of eco-conscious, worker-centric logistics that cities across India can emulate.
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