Gandhinagar Intensifies Post-Monsoon Road Repairs Through Citizen-Led Digital Monitoring
In response to widespread damage caused by monsoon rains, the Gujarat government has launched an intensive state-wide campaign to repair roads and bridges, with a special focus on citizen feedback and digital tracking. A comprehensive review conducted via the Chief Minister’s Dashboard Video Wall showcased real-time updates on repair works across national highways, state highways, urban roads, and rural stretches. Emphasising quality, accountability, and swift grievance redressal, the initiative is part of a broader plan to make Gujarat’s urban and rural transport systems more resilient, inclusive, and citizen-centric.
Officials have been instructed to adopt a proactive approach in addressing infrastructure damage, with strict oversight of ongoing works, especially in areas with reported citizen complaints. Digital platforms like the GujMarg mobile app, control room helplines, and e-governance portals are being leveraged to register and resolve complaints swiftly. Notably, the GujMarg app alone recorded a 164% rise in users over three days, reflecting growing public trust in government-led digital services. Nearly 99.66% of the complaints received through this app have already been resolved, highlighting the administration’s responsiveness and intent. The campaign includes targeted interventions such as bridge safety checks, alternative route planning for closed flyovers, and uninterrupted material supply for ongoing construction. Engineers and district officials have been tasked with daily site inspections to ensure quality and continuity.
Urban development departments and municipal bodies have also accelerated restoration in densely populated areas, where potholes and road cuts pose safety risks. Officials stated that nearly half of the required patchwork across Gujarat’s extensive road network has been completed, along with over 60% of pothole-filling operations. These updates reflect the urgency placed on the matter at all levels of governance. Additionally, inter-agency coordination is being scaled up, particularly with the National Highways Authority of India, to expedite restoration along critical transport corridors. The launch of the RajmargYatra app has added another layer of citizen engagement, enabling travellers to report service disruptions or damages on national highways. Officials noted that repairs are currently under way across nearly 34 km of such roads and are expected to be completed by the end of July. The mobilisation of manpower and materials on rain-free days has further accelerated work without compromising safety or quality.
The large-scale repair initiative signals Gujarat’s commitment to building safer, smarter, and more resilient road infrastructure. With the active participation of residents, digital tools, and transparent monitoring, the state is moving toward a responsive model of governance that addresses infrastructure challenges while placing citizen well-being at the centre. Strengthening such systems is vital not only for disaster recovery but also for ensuring equitable access, smoother mobility, and sustainable growth in the face of increasing climate variability.
