Chennai Metro Rail Limited (CMRL) encountered a technical issue at the Airport Metro station’s Platform One. The glitch affected the automated systems responsible for train arrival data and track switching.
Despite this, CMRL managed to maintain uninterrupted train services by rerouting operations to the second line between the Airport and Alandur stations. The issue was resolved within an hour, with engineers manually restoring the system, ensuring that services continued without disruption. The incident occurred on a government holiday, Tamil New Year, when trains were operating at a scheduled frequency of 7 to 10 minutes. CMRL’s swift response ensured that passengers experienced no delays, highlighting the organization’s commitment to operational efficiency and passenger safety.
This event underscores the importance of robust contingency planning and the ability to adapt quickly to technical challenges. CMRL’s proactive measures and rapid response not only prevented service disruptions but also reinforced public confidence in Chennai’s metro system. As urban transportation networks continue to evolve, such resilience and adaptability are crucial for sustainable and equitable city development.
Chennai Metro swiftly resolves airport line glitch
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