Chennai Airport App to Answer Your Queries and Improve Travel Experience
For frequent flyers and occasional travellers alike, navigating an airport can often be a stressful experience. However, Chennai International Airport has made an exciting leap towards improving passenger convenience with a new mobile application designed to answer all your travel-related queries. Though it has yet to be officially launched, the beta version of the app is already available for download, offering a wealth of helpful features that make travelling through Chennai airport smoother and more informed.
Developed by the Airports Authority of India (AAI), the app is designed to serve as a comprehensive guide to help flyers with real-time updates, airport navigation, and detailed information about the facilities available at the airport. One of the standout features of the app is its ability to provide real-time flight status updates. Gone are the days when passengers needed to rely on airline staff to check flight schedules or flight status on airport displays. With the app, travellers can view live updates directly on their mobile phones, including details such as whether boarding is underway, when the gate is closing, and even the first and final calls for flights. For those who don’t travel regularly, the app proves even more useful. It offers easy-to-access information on baggage rules, airport amenities, and a guide for arrivals and departures. This feature ensures that first-time flyers or non-frequent travellers are well-prepared for their journey. It eliminates the need for constant inquiries to staff or other passengers, empowering individuals to navigate the airport with ease.
Additionally, the app provides a unique feature that helps users find their way around the airport. With Bluetooth enabled on your phone, the app can guide you to specific spots within the airport, whether it’s locating eateries, shops, check-in counters, or ticket booths. By using the app, travellers can walk through the entire airport with a clear understanding of where everything is, from check-in to shopping, making their journey smoother and stress-free. Frequent flyer Krishnarajan V recently discovered the app and found its navigational features incredibly useful. He shared, “Despite travelling often, I still struggle sometimes to locate a facility, but this app gives a bird’s-eye view of all three terminals. I believe when more people start using the app, it will reduce the general queries that are often posted on social media platforms like X (formerly Twitter), as most questions will be addressed within the app itself.” This testimonial highlights how the app not only enhances the airport experience for frequent travellers but also eases the burden on staff by reducing queries that could otherwise be answered easily through the app.
The Chennai airport app is not just static; airport authorities are continually updating it with additional features to improve its functionality. The airport has also hinted at a web version of the app that will be launched soon, providing even more ways for travellers to stay informed. Once officially launched, both the mobile app and the website will likely become go-to resources for anyone flying through Chennai International Airport. Chennai airport’s new app is a welcome development for those looking to make their travel experience more efficient and enjoyable. With real-time flight tracking, easy navigation, and a wealth of information at your fingertips, it’s designed to meet the needs of all types of travellers. Whether you’re a first-time flyer or a frequent jet-setter, the app promises to make your journey through Chennai airport a lot more streamlined and hassle-free. Keep an eye out for the official launch soon—this app is set to be a game-changer for the airport’s millions of passengers.
