Bengaluru Uber Launches Metro And Delivery Service
In a move set to reshape urban commuting and logistics, Uber India has introduced metro ticket booking and a business-to-business delivery service in Bengaluru. Commuters can now purchase Namma Metro tickets directly via the Uber app using UPI, while businesses gain access to Uber Direct, a plug-and-play logistics platform for essential deliveries. Experts suggest this could enhance convenience, reduce travel friction, and support local businesses.
Uber’s metro integration provides real-time train schedules and station updates, enabling users to plan journeys more efficiently. “This integration allows commuters to streamline their daily travel without switching apps, a small step with potentially large efficiency gains,” said a senior urban mobility analyst. Officials believe the service can increase metro usage while reducing reliance on private vehicles, contributing to a cleaner, low-carbon city landscape.
On the logistics front, Uber Direct has launched in partnership with the Open Network for Digital Commerce (ONDC), initially focusing on grocery deliveries for businesses. Restaurants are expected to be onboarded in the coming months. “Uber Direct allows businesses to tap into our extensive logistics network quickly, starting with groceries and expanding to other verticals. This will gradually be scaled to multiple cities,” stated Prabhjeet Singh, President of Uber India and South Asia, highlighting the company’s plans for wider urban expansion. For drivers, the initiative offers new earning opportunities. Those registered on Uber’s platform can participate in Uber Direct, supplementing income through delivery services. According to company representatives, this dual model can improve driver retention while optimising the efficiency of city logistics. “Drivers can now diversify earnings and remain active in the network longer,” Singh added.
In parallel, the Bangalore Metro Rail Corporation Limited (BMRCL) is working to enhance metro frequency, targeting four-minute intervals across all corridors within the next two years. Authorities expect that increased train frequency, combined with Uber’s app-based ticketing, will make the metro a more attractive option for daily commuters, reducing congestion and travel time across the city. Urban planners note that integrating digital services with public transport aligns with Bengaluru’s sustainability objectives. Combining efficient mobility, reduced traffic load, and flexible logistics solutions can contribute to a more inclusive and environmentally responsible city. While implementation will require careful monitoring, the developments signal a shift toward smarter, more interconnected urban ecosystems.
Bengaluru Uber Launches Metro And Delivery Service
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