Mumbai’s Metro Line 1, the vital 11.4-km Versova-Andheri-Ghatkopar corridor, is grappling with severe overcrowding, prompting the Mumbai Metropolitan Region Development Authority (MMRDA) to form a high-level committee to address commuter woes. The decision follows a technical glitch on 7 July 2025, which halted a train at Azad Nagar, causing 45-minute delays and stampede-like chaos at Ghatkopar and Andheri stations, underscoring the urgent need for sustainable urban transport solutions.
The committee, chaired by former Chief Secretary Johny Joseph, will scrutinise recurring service disruptions and propose measures to enhance passenger experience. With daily ridership surpassing five lakh, Metro Line 1, operated by Mumbai Metro One Private Limited (MMOPL)—a joint venture with Reliance Infrastructure (74%) and MMRDA (26%)—is stretched beyond its four-coach capacity. Commuters like Saniya Patel, a daily traveller, report feeling unsafe amid aggressive crowding, highlighting the need for immediate action to ensure equitable access to safe transport.
MMOPL has responded by planning to upgrade to six-coach trains, a move supported by the line’s original design for longer rakes. The operator has sought approval from its lender, the National Asset Reconstruction Company Limited, to fund this expansion, which could increase capacity by 50%. Additionally, MMOPL aims to reinstate short-loop services between Ghatkopar and Andheri, serving 88% of riders, to ease peak-hour congestion. These steps align with Mumbai’s vision of eco-friendly mobility, reducing reliance on high-emission road transport.
The crisis has sparked public outcry, with commuters like Dhaval Shah voicing frustration over packed platforms and inadequate frequency. Social media posts reflect growing anger, with some warning of potential mishaps if upgrades are delayed. The corridor’s integration with Metro Lines 2A and 7 has boosted ridership by 30,000 daily since 2023, exacerbating strain on the decade-old infrastructure. Experts note that six-coach trains could accommodate up to 2,250 passengers per trip, significantly alleviating pressure.
Mumbai’s push for sustainable urban growth hinges on efficient public transport. The MMRDA’s proactive stance, coupled with MMOPL’s upgrade plans, signals a commitment to net-zero goals and inclusive commuting. By addressing overcrowding, Mumbai can enhance accessibility for all, particularly women and low-income workers, fostering a city where mobility is both green and equitable. As the committee begins its work, commuters remain hopeful for a smoother, safer journey ahead.
Also Read: Indian Railways Plans 1,000 Eco-Friendly Trains by 2030
